Returns & Refunds Policy
Returns and Refunds Policy
Thank you for shopping at Shop Pacific Stone Design, Inc.
Pacific Stone Design, Inc. Products
Custom orders begin production immediately upon order and are built to your specifications. They cannot be cancelled, changed, returned or refunded at any time.
Summerset Professional Grills Products
We can only provide a product exchange if:
- The product is in its original packaging
- The product has a manufacturing defect
- The product was damaged during shipping
Products that do not meet these criteria will not be considered for return.
Send the product with its original packing to:
1201 E. Wakeham Ave., Santa Ana, CA 92705
If you received a damaged product, please notify us immediately for assistance.
Unfortunately, sale items cannot be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: firstname.lastname@example.org